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Programmes

Programme

Logistics Management

Connect for Enquiries:

Ms. Gloria Rose Raibin: lm-exed@iima.ac.in | +91 63579 94542 (Office hours Mon to Fri, 9:00 AM to 5:45 PM)

The Indian logistics market, regarded as one of the fastest-growing sectors of the Indian economy, is poised for growth and innovation in the coming future. Despite setbacks caused due to the Covid-19 pandemic, the logistics sector is driving high and is estimated to grow at a CAGR of 10.7% between 2020 and 2024.


The logistics sector is also nurturing the growth of supply chain networks and manufacturing units in the automotive, retailing, healthcare and FMCG industries in the country. Growth in tech adoption, infrastructure modernization, the announcement of 35 multi-modal logistics parks in the country, the enterprising Dedicated Freight Corridor (DFC) Project and increasing capital investment through the External Commercial Borrowings route are some of the key factors which are playing a pivotal role in the growth of the Indian logistics sector. 


Further, with the Indian retail e-commerce market estimated at US$ 84 billion in 2021, delivering logistics solutions is getting increasingly sophisticated due to both customer requirements and supply-side innovations especially driven by information technology. Challenges such as cost versus value focus, asset versus non-asset-based positioning, business scope and scale, and service level and quality management are critical to the competitive advantage of logistics service providers.



The programme is designed to introduce participants to the strategic and conceptual methods applicable within the framework of the logistics industry. The main focus will be on the use of enabling technologies for designing and optimising practical models that can contribute to a firm’s sustainability and success. Among others, the participants will learn to:

  • Understand conceptual frameworks, functional inputs and industry best practices for effective and efficient logistics services.
  • Harness technological innovations in logistics and transportation for competitive advantage.
  • Discover logistics 4.0 for automation, product design and warehouse management.
  • Learn the pros and cons of disruptive business models in the logistics industry.
  • Enhance resilience in logistics and improve profitability by integrating effective supply chain management strategies.
  • Adopt lean logistics for optimising operational performance and creating value for customers.



The following topics will be covered (but will not be limited to) in the programme:

  • Role of logistics in the supply chain management
  • Understanding the customer environment and managing customer expectations.
  • Services management including assets and storage depot operations
  • Benchmarking logistics performance
  • Warehousing, inventory and operations management
  • Technology aids and information management
  • Distribution strategy for retail and e-retail units
  • Logistics service network design
  • National transport policy
  • Advancements in logistics: E-vehicles, automated vehicles
  • Industry 4.0 in logistics
  • Data analytics in logistics services


*The above topics are indicative only.


  • Case-based approach
  • Reflections, experience sharing and integration

Participants include executives with many different roles, including:

  • Professionals in managing logistics processes of a company (OEMs, e-Commerce) or customers of the logistics service providers.
  • Large and Medium PSUs in transportation, logistics, freight, warehousing and supply chain operations.
  • Logistics service providers include third- and fourth-party logistics services, courier services, transporters (rail, road, marine, and air), freight forwarders, distributors, retailers, warehouse providers, and terminal operators (ports, air cargo, and ICDs/CFSs). 
  • IT-based service providers both in the software and technology domains.
  • Logistics consultants. 



Faculty Chair(s)
Profile image
Prof. Sundaravalli Narayanaswami

Promotion Coordinators
Profile image
Gloria Rose Raibin

Programme Coordinator Promotion

iima-exed02@iima.ac.in
Introduction

The Indian logistics market, regarded as one of the fastest-growing sectors of the Indian economy, is poised for growth and innovation in the coming future. Despite setbacks caused due to the Covid-19 pandemic, the logistics sector is driving high and is estimated to grow at a CAGR of 10.7% between 2020 and 2024.


The logistics sector is also nurturing the growth of supply chain networks and manufacturing units in the automotive, retailing, healthcare and FMCG industries in the country. Growth in tech adoption, infrastructure modernization, the announcement of 35 multi-modal logistics parks in the country, the enterprising Dedicated Freight Corridor (DFC) Project and increasing capital investment through the External Commercial Borrowings route are some of the key factors which are playing a pivotal role in the growth of the Indian logistics sector. 


Further, with the Indian retail e-commerce market estimated at US$ 84 billion in 2021, delivering logistics solutions is getting increasingly sophisticated due to both customer requirements and supply-side innovations especially driven by information technology. Challenges such as cost versus value focus, asset versus non-asset-based positioning, business scope and scale, and service level and quality management are critical to the competitive advantage of logistics service providers.



Objectives

The programme is designed to introduce participants to the strategic and conceptual methods applicable within the framework of the logistics industry. The main focus will be on the use of enabling technologies for designing and optimising practical models that can contribute to a firm’s sustainability and success. Among others, the participants will learn to:

  • Understand conceptual frameworks, functional inputs and industry best practices for effective and efficient logistics services.
  • Harness technological innovations in logistics and transportation for competitive advantage.
  • Discover logistics 4.0 for automation, product design and warehouse management.
  • Learn the pros and cons of disruptive business models in the logistics industry.
  • Enhance resilience in logistics and improve profitability by integrating effective supply chain management strategies.
  • Adopt lean logistics for optimising operational performance and creating value for customers.



Programme Highlights

The following topics will be covered (but will not be limited to) in the programme:

  • Role of logistics in the supply chain management
  • Understanding the customer environment and managing customer expectations.
  • Services management including assets and storage depot operations
  • Benchmarking logistics performance
  • Warehousing, inventory and operations management
  • Technology aids and information management
  • Distribution strategy for retail and e-retail units
  • Logistics service network design
  • National transport policy
  • Advancements in logistics: E-vehicles, automated vehicles
  • Industry 4.0 in logistics
  • Data analytics in logistics services


*The above topics are indicative only.


Pedagogy
  • Case-based approach
  • Reflections, experience sharing and integration

For Whom

Participants include executives with many different roles, including:

  • Professionals in managing logistics processes of a company (OEMs, e-Commerce) or customers of the logistics service providers.
  • Large and Medium PSUs in transportation, logistics, freight, warehousing and supply chain operations.
  • Logistics service providers include third- and fourth-party logistics services, courier services, transporters (rail, road, marine, and air), freight forwarders, distributors, retailers, warehouse providers, and terminal operators (ports, air cargo, and ICDs/CFSs). 
  • IT-based service providers both in the software and technology domains.
  • Logistics consultants. 



Faculty Chair
India Gold Policy center (IGPC), at IIM Ahmedabad.

Dr Sundaravalli’ s teaching interests are in Transportation Studies (Urban, Intelligent Systems, Heavy and Light rails, Transport Infrastructure), Operations Research in public systems, Operations Management, Artificial Intelligence and Government Systems and Policies. Most of her research in the past and present are in transportation operations and knowledge management that involve applications of ICT and OR tools in real-life problems of large impact. Her most recent book is “Intelligent Transportation Systems: Concepts and Cases”, published by Cambridge Scholars Publishing, UK.

Dr Sundaravalli started her career in IT services marketing, and she soon moved to a production profile in an electronics equipment manufacturing industry. Her academic career began later, and she has taught at various programs in Mumbai University and at Institutes under the UAE Federal education ministry in Abu Dhabi and Dubai. She has also taught in many Executive development programs while in the UAE. She has authored three books on transportation systems. She also publishes and reviews regularly for scholarly editorials and presents her research findings among peers, both in India and abroad.

Dr Sundaravalli holds several professional affiliations. She was awarded the Fellow of the British Computer Society in 2008. She had served as the Youth Professional Group representative of the entire Middle East region for the British Computer Society. She is the honored recipient of the Distinguished Educator Award for the year 2018 from the International Society of Industrial Engineering and Operations Management (IEOM), received in Johannesburg, South Africa.

Dr Sundaravalli has extensive consultancy experience, mainly with Government organizations in policy decisions related to transportation, technology management, anti-corruption, good governance and policy administration.

A complete profile of her is available at http://www.iima.ac.in/~sundaravallin and she can be reached at sundaravallin@iima.ac.in

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Profile image
Prof. Sundaravalli Narayanaswami

Dates

05 Oct 2026

to

07 Oct 2026

Duration

3 Days

Programme
Fees

INR 1,02,000

Plus 18% GST

Application Deadline

21 Sep 2026

Early Bird
Fees

INR 94,860

Plus 18% GST

Early Bird Deadline

15 Sep 2026

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