Programme

Nudges, Choices and Managing Human Behavior

Organizations around the globe are increasingly using “nudge thinking” to help people make more efficient decisions. Nudge units are applying insights from the field of behavioral science to design communication, create change, and build a customer-centric approach to strategy. When these insights are applied to business management, managers may discover novel ways to communicate and deliver value, improve product and service performance, and help stakeholders make better choices.

 

In this programme, participants will learn how to use the basic tenets of behavioral economics to enhance business and management outcomes. Through a highly immersive and interactive learning environment, the participants will learn first how to use data-based insights to predict business outcomes and then learn how to apply behavioral insights to garner better growth through marketing effectiveness in the organization. Though the programme would be focused majorly on sales and marketing, it would offer an integrated view of the business processes and the role of nudges in the same.

The major objective of the programme is to improve sales management decision processes through synergy between behavioral economics and organization dynamics at the overall level. 

Module-1: Understanding human decision science.

Module-2: Shaping the behaviour of employees and customers.

Module-3: Crafting Nudges and using them in sales and marketing.

The programme adopts mix of lectures, case studies, and activities.

This programme is designed for mid-senior level executives majorly from marketing and sales functions. The ideal participants should have the authority to present choices to clients, customers, and other key stakeholders.


The programme is domain agnostic and would help executives from various industries such as FMCG, Auto, Finance, Healthcare, Media, Policy, and even start up entrepreneurs.

Faculty Chair(s)
Profile image
Prof. Biju Varkkey

Profile image
Prof. Subhadip Roy

Introduction

Organizations around the globe are increasingly using “nudge thinking” to help people make more efficient decisions. Nudge units are applying insights from the field of behavioral science to design communication, create change, and build a customer-centric approach to strategy. When these insights are applied to business management, managers may discover novel ways to communicate and deliver value, improve product and service performance, and help stakeholders make better choices.

 

In this programme, participants will learn how to use the basic tenets of behavioral economics to enhance business and management outcomes. Through a highly immersive and interactive learning environment, the participants will learn first how to use data-based insights to predict business outcomes and then learn how to apply behavioral insights to garner better growth through marketing effectiveness in the organization. Though the programme would be focused majorly on sales and marketing, it would offer an integrated view of the business processes and the role of nudges in the same.

Objectives

The major objective of the programme is to improve sales management decision processes through synergy between behavioral economics and organization dynamics at the overall level. 

Contents

Module-1: Understanding human decision science.

Module-2: Shaping the behaviour of employees and customers.

Module-3: Crafting Nudges and using them in sales and marketing.

Pedagogy

The programme adopts mix of lectures, case studies, and activities.

For Whom

This programme is designed for mid-senior level executives majorly from marketing and sales functions. The ideal participants should have the authority to present choices to clients, customers, and other key stakeholders.


The programme is domain agnostic and would help executives from various industries such as FMCG, Auto, Finance, Healthcare, Media, Policy, and even start up entrepreneurs.

Faculty Chair
Profile image
Prof. Biju Varkkey

Profile image
Prof. Subhadip Roy

Dates

31 Aug 2026

to

02 Sep 2026

Duration

3 Days

Programme
Fees

INR 1,20,000

Plus 18% GST

Application Deadline

17 Aug 2026

Early Bird
Fees

INR 1,11,600

Plus 18% GST

Early Bird Deadline

10 Aug 2026

Download Brochure